How To Negotiate And Lower Your Internet Bills Effectively
How To Negotiate And Lower Your Internet Bills Effectively
1. Explore Your Options and Gather Information
Before you contact an internet service provider (ISP), it's crucial to understand the type of service you need and what is available in your area. Being informed about the different services can significantly enhance your negotiation power. Thoroughly research the following aspects:
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- Required Internet Speed: While it may be tempting to opt for the cheapest plan, ensure that the speed caters to your household's needs. For instance, a 50 Mbps download speed may suffice for one user, but a family with multiple devices may need at least 300 Mbps.
- ISPs in Your Area: Research the available ISPs in your locality and consult with neighbors, friends, and family about their experiences.
- Types of Internet Connections: Traditional connections like DSL and cable have been joined by fiber-optic, satellite, and fixed wireless options, depending on your location.
2. Use Competitor Rates as Leverage
Compare the rates and plans of various service providers. If a provider offers a lower rate, use this as leverage to negotiate a similar or better rate with your current provider. This is particularly effective if you're nearing the end of a promotional rate period. Providers often prefer to extend the promotion rather than lose a customer.
3. Propose a Contract Based on Your Payment History
If you have a consistent payment history and have been with the same ISP for over two years, you are likely a valued customer. Discuss your good standing with the provider and propose a continued contract at a lower rate, highlighting your loyalty and consistent payments.
4. Call instead of Using Email or Chat
Contacting your ISP via phone can significantly enhance your chances of negotiating a better deal. Engaging directly with a customer service representative allows for more effective communication. Remember to be polite and stick to your request for lower rates without getting swayed into additional services.
5. Persist Until You Succeed
Lowering your internet bill may require persistence. If your first attempt at negotiations falls short, try again. It may take multiple calls to reach the right representative who can offer a better rate.
Additional Insights: FAQs and Customer Experiences
To further empower your negotiations, consider these popular insights:
- Understanding Promotional Rates: ISPs often offer promotional rates to attract new customers. Inquire about these rates and ask if they can be extended or matched.
- Bundling Services: Some providers offer discounts when bundling internet with other services like TV or phone. Evaluate whether these bundles suit your needs and budget.
- Seasonal Promotions: ISPs may have special seasonal offers. Keep an eye out for these deals, especially during holidays.
Ten Things to Remember About Fiber Optics
From the February, 2014 Issue of Cabling Installation & Maintenance Magazine
A lighthearted look at lightwave technology.
By Susan Stanley, B&B Electronics
When planning for a successful fiber-optic network and cabling installation, several principles remain constant but often are overlooked. As a training manager, I see firsthand how easy it is to overlook some of these principles. Maybe-just maybe-a lighthearted view of them will help to keep them at the top of your mind the next time you are involved in a fiber-optic installation. With that in mind, here are 10 things to remember about fiber optics.
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1. Consider the nature of thy sandals when thou installeth single-strand fiber.
You wouldn't buy two left shoes, but people often make a similar mistake when they're working with single-strand fiber (SSF). SSF technology allows for the use of two independent wavelengths-often 1310 and 1550 nm-on the same cable. But the transmitters and receivers must be matched correctly. One unit must be a 1310/1550 device (transmitting at 1310 nm, receiving at 1550 nm) and the other must be a 1550/1310 device (transmitting at 1550 nm, receiving at 1310 nm).
The 1550-nm SSF transmitters are more expensive than the 1310-nm transmitters, thanks to the cost of their more-powerful lasers. So network administrators may hope to save money by installing a pair of 1310/1550 devices. But, like mismatched shoes, it doesn't work.
SSF equipment is also more expensive than standard singlemode. But there are situations in which SSF is well worth the investment. For example, if a strand of fiber is available in an existing bundle, deploying SSF products would be cheaper than digging up the cable run to add another bundle of fiber. And in applications in which all the available singlemode fiber capacity is already in use, you can double your fiber capacity by switching to SSF products.
2. Couple not thy singlemode and multimode fiber products, for thou will surely be vexed and tormented thereafter.
It may be tempting to try to make use of legacy cabling or equipment from an older fiber installation. But don't even think about it unless you know exactly what you've got, and what all the pieces are. Singlemode and multimode fiber products are normally incompatible. Some of the major differences would include the wavelengths that the fiber cable can accommodate and the light sources that are being used.
Multimode fiber has a relatively large core size, either 62.5 or 50 microns. The larger core size simplifies connections and allows for the use of less-powerful, less-expensive light sources. But it also lends itself to modal dispersion; the light tends to bounce around inside the core. That limits multimode's useful range to about 2 kilometers.
Singlemode fiber combines powerful lasers and cabling with a narrow core size of 9 microns to keep the light focused. It has a range of up to 130 km, but it is also more expensive.
So let's say you tried to use singlemode products over a multimode cable run. The core size of the fiber cable would be too large. You'd get dropped packets and CRC (cyclical redundancy check) errors, and your customers would not be happy. Singlemode and multimode fiber may have many similarities, but they are not the same thing.
3. Fear not the short singlemode cable run, for in attenuation lieth thy remedy.
Network designers don't always specify multimode for shorter fiber-cable runs. They may choose singlemode instead, and their reasoning may be based upon issues like bandwidth or interoperability with large, complex systems. Depending upon the distances involved, a singlemode fiber laser can sometimes be too "hot," meaning that it has very powerful signal strength relative to the distance that is being covered. This can lead to oversaturation of the receiver at the other end of the connection.
The solution is attenuation: deliberately reducing the signal strength without impacting the integrity of the line or the throughput of data. Attenuators can take numerous forms. Examples include an O ring type that slips onto an ST connector interface, a coupler on the fiber line itself, and connector caps that clip onto a fiber interface connector. They are available with various dB values. Folks who don't want to perform heavy mathematical calculations often start with a 10 dB.
4. Gaze not into thy fiber ports, lest thou be blinded by thy folly.
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