Key Questions to Ask When Ordering Tofu Cat Litter Wholesale

Autoship! Our autoship feature is a simple three-step process and will give you 20% off on your first order and 10% off on future orders.

Please visit our website for more information on this topic.

Step 1: click on "account" to create an account with Natural Paw

Step 2: go to the "shop" tab and click on the box that says "autoship"

Step 3: select your favorite scent of tofu cat litter as well as the delivery cadence (monthly, bi-monthly...) The 20% discount will be automatically applied at checkout so you're all set! ORI's granular litter will be on pre-sale starting November 1, . Autoship will not be available until January , once the product is in stock.

Please check out the Natural Paw YouTube channel to learn about how to integrate tofu cat litter into your existing litter. We recommend slowly introducing tofu cat litter to your feline friend. Since tofu cat litter is plant based, many cats don't know what to think at first (is this food? a toy?). Replacing the existing litter with 1/3 tofu litter on the first day and integrating more and more tofu litter over a 7-10 day period will allow the cat to get used to Natural Paw. Natural Paw uses pelletized cat litter with pellets that are between 2mm and 3mm wide and about 1 inch long. You should keep the litter box between 2-5 inches high (yes it's not as much litter needed in your litter box compared to traditional litter!). That is because our litter is five times more absorbent than traditional clay litter. You should also expect Natural Paw to be septic-safe and flushable! No more late-night trips to the dumpster. When you open your bag of tofu litter you should not see any dust-cloud when pouring into the litter box, which you normally see with clay litter - tofu litter is 99% dust-free! Lastly, Natural Paw tofu litter is lightweight and therefore a much smaller package than clay litter. Our 4.5 pound bags of litter measure 8" long, 8" wide and 3" deep. This small footprint helps keep shipping costs low and allows for easy handling. Each bag comes with a convenient handle for lifting and pouring.

No, at this moment Natural Paw Tofu Cat Litter is focused on providing an easy-to-follow monthly solution, which is 1 bag = 1 cat = 1 month. If you have never purchased Natural Paw Tofu Litter before, please purchase 2-3 bags per litter box to start before you transition to the 1 bag per cat per month plan. The litter is super absorbent allowing our pellets to absorb up to 5 times the amount of liquid when compared to leading clay based litter brands. This allows our bags to be lightweight and easy to handle. Thanks for your question and please feel free to call us anytime if you have any further questions at (804) 245 .

Hi, great question! Yes, our natural botanical scents are non-toxic and eco-friendly. Natural essential oils gently calm you and your furry friend with subtle smells that don't overpower. Our unique aromatic compounds are obtained through distillation (via steam and/or water) or mechanical methods, such as cold pressing. Our litter pellets release additional scent on contact, allowing smells to be contained during use. Two of our scents, original/unscented and charcoal, do not use botanicals. Charcoal is simply a natural filtering agent that helps reduce the strong ammonia smells found in cat urine. Our charcoal is great to mix in 1:1 into your favorite scent for additional ammonia smell control!

Great question! We have made a video for you to get a visual of how Natural Paw tofu cat litter clumps and then further breaks down to make it soluble in water and flushable. You can view the video here. As you can see, the super absorbent litter pellets tightly clump making the litter easy to scoop. Once immersed in water, such as the toilet, the clumped litter quickly degrades making it easily flushable. During the tests in the video, you can see that competitive litter such as clay, paper, walnut, silica crystals and wood were not able to be flushed. Flush away!

TofuKitty Club is no longer shipping to their customers and they have recommend Natural Paw as the best tofu cat litter product to their customers! Thank you for your confidence, TofuKitty Club! While there are many similarities with TofuKitty Club litter, there are a few key differences to be aware of:

1. Pack Size: we offer a 4.5 pound bag of tofu cat litter, which is distinct from the 10 pound bag that TofuKitty Club offers. Our product has been specially formulated to be more absorbent allowing a lighter bag to be more effective in your litter box. Please see above, but 1 cat = 1 bag = 1 month!

2. Subscription: while TofuKitty Club is built off of it's subscription model, Natural paw offers a deeper discount for subscribers that select autoship as well as one-time purchase customers.

3. Channels: unlike TofuKitty Club, Natural Paw is built to meet your shopping needs by being sold in a variety of channels to include: our website, Amazon, Chewy and your local independent pet store! If your local shop does not carry Natural Paw, please feel free to recommend them and we will work with them to make sure they carry our product for you!

Yes! If you are an independent pet shop in the United States please visit naturalpawwholesale.com for more information. We are a small business that supports other small businesses. Our product line is specifically targeted to small independent pet shops and that is our primary concern. While we do sell online, we do so to ensure the integrity of our MAP and pricing and will never sacrifice an online price to compete with in-store pricing. Wholesale pricing is not offered to the general public primarily due to the high cost of shipping.

Yes, tofu cat litter is safe for expecting mothers. However, please note that there is a risk of toxoplasmosis from feces so please do not handle feces while pregnant. The FDA and CDC has done studies to show that clay litter is a significantly higher risk to pregnant mothers due to the high level of dust, which can transfer the parasite. As Natural Paw is dust-free that risk is lowered. Since the product is septic-safe, there is an additional degree of safety by not having to bag and handle the product.

No! Please DO NOT purchase Natural Paw tofu cat litter pellets if you own the Breeze Cat Litter System. Breeze Litter System uses cat litter pellets that are not absorbent or clumping as the liquid runs through the pellets to the pee pads. Natural Paw tofu cat litter is clumping and therefore will not allow the liquid to filter through the pellets to the pee pad. We know it is tempting to try our litter pellets if you own a Breeze system as Natural Paw tofu litter is less expensive but this will not work for you so please do not purchase. *Please note that ORI's granular litter is also not compatible with the Tidy Cats Breeze cat litter system. 

See below for a comprehensive list of frequently asked questions about our products and services. If you have any additional questions, please contact us at 

How To Use

How do I choose litter for my cats?
If your cat hasn't been trained to use a litter box, start with the PottyAid litter. You can get the Original litter if you have kittens or cats with minor medical conditions (respiratory, urinary, allergy, or post-neuter surgery). Charcoal litter can help with extra odor control for multiple cats.

How many packs do I need?
Each pack of Pottycats litter is intended to last up to 1 month for an average-sized cat in a standard-size litter box (38cm x 28cm). For kittens, one pack may last more than a month.

• 1 cat - 1 litter box - 1 pack - 1 month 
• 2 cats - 1 litter box - 2 packs - 1 month
• 4 cats - 2 litter boxes - 4 packs - 1 month 

Disclaimer: The duration of use may vary depending on the size and usage of each cat.

What is Pottycats litter made of?
Pottycats litter is made entirely from premium food-grade ingredients that are free from artificial fragrance or coloring, primarily soy/tofu, food gum, starch, and water.

Is Pottycats litter suitable for kittens?
Our litter is ideal for kittens aged 3-4 weeks as well as cats of all ages. Our pellets are intended to be a gentler and healthier alternative for cats while still delivering a high level of performance.

What distinguishes Pottycats from other soy/tofu litter?
Pottycats provide excellent litter quality with high soy content resulting a smooth scooping in solid clumps, excellent odour control without the use of any artificial fragrance, and typically lasts longer with no dust and better long-term savings.

You can obtain tofu litter at a lesser price, but it will break during scooping, be dusty, and have an odor after a few days of use, and it will never last.

How often should I clean?
Every day, scoop your cat's urine clumps and feces. Flush only 1-2 clumps at a time. Wash your litter box with soap and water once a month to remove any residue and bacteria.

Why Pottycats flushable?
It disintegrates instantly when flushed and does not clog your plumbing. Flush only 1-2 clumps at a time. DO NOT FLUSH large clumps of leftovers, especially during monthly disposal; instead, dispose of them normally in a recyclable trash bag.

Does Pottycats litter have a shelf life?
Yes, because it is made from entirely food-grade ingredients, it can be kept fresh and sealed for up to 6 months only. Store it in a cool, dry place.

My Pottycats litter has a slight smell, is that normal?
Pottycats is made of 100 percent food-grade ingredients and is unscented, so some soy aroma is normal when you open a new pack.

How to stop my cat from eating litter?
Our litter is safe if digested in small amounts, and it is common for first-time cat to use plant-based litter. To prevent your cat from eating the litter, mix it in with your current litter to mark it as non-food. Keep your cat's litter box away from food and water, and stop them whenever they try to eat.

Are Pottycats litters suitable for all types of litter box?
Yes, all of our litters are suitable for open, covered, sifting, and automatic litter box. However, we recommend Pine litter as the best option for an automatic litter box.

Do I need extra packs for a larger litter box?
Yes, if you're using a larger litter box, such as PottyBox, you'll need extra packs. Eg: For 1 cat, this box requires 1 pack and 1/2 per month. Use 2 packs for 2 cats. 

What if my cats share a litter box?
If you have multiple cats sharing a single litter box, simply count the number of cats to get your packs and change your litter more frequently. A good rule of thumb is to keep the litter height at 1 inch.

Where should I put the litter box in a house?
A quiet location that is convenient for both you and your cat, preferably near the toilet to make cleaning easier. It's also a good idea to have one litter box for each cat.

Why aren't my cats using the litter box?
Changes may cause your cats to stop using the litter box. A dirty litter box, as well as the type of litter used, can have an impact on this. Make sure your cats have enough litter boxes and a clean routine. Choose PottyAid litter to help your cats get back into the litter box. If all else fails, seek veterinary advice to rule out any health issues.

How to switch cat litter?
For 2 weeks, mix half of Pottycats litter with half of your current litter. Once your cat is completely familiar, you can gradually increase the ratio until you completely transition to Pottycats.

Stores

Do you have a physical shop or do you sell to pet shops?
We do not have a physical shop nor supply to pet shops yet, but we do provide pick-up service and nationwide delivery for your convenience and security. During the checkout process, we offer Express Delivery (1 day) for urgent orders.

Do you have stores on Lazada or Shopee?
Yes we do. For genuine Pottycats products, please shop only at our official stores:

https://shopee.com.my/pottycats

https://www.lazada.com.my/shop/pottycats

Discount 

How to use my first time discount code?
When you sign up, you will be given a first-time discount code. Please keep in mind that the discount code is only good for 15% off your first litter pack, not your entire order or other products. Applicable to first-time customer only. 

Shipping 

How long does it take to deliver Pottycats litter after placing my order?
If you placed your order between Monday-Friday, processing (order verification, quality check, packaging, dispatch) will take a day and should ship out from our warehouse the next business day. All orders placed Friday after 5PM, over the weekend will be processed and ship on the following week.

Please Note: There will be no processing or delivery on weekends or public holidays.

West Malaysia:

Lordship Product Page

Standard - From RM5 (5-7 working days) 

Expedited - From RM7 (3-5 working days)

Express - RM30 (1 working day) Klang Valley only

*Free shipping on orders over RM150 

East Malaysia & International: Calculate automatically at checkout 

Which courier will be delivering my orders?
For orders placed on our official website, we use DHL or Ninjavan for Expedited Delivery and J&T for Standard Delivery. If you shop on Shopee or Lazada, the platform will match you with the best-suited courier based on your location.

Do you have international shipping? 
Yes, we deliver to Singapore at the moment. For other international countries, additional shipping fees will be calculated upon request. 

Payment 

What are the payment options?

• Credit/Debit card - Visa, Master and Amex
• Online Banking (FPX) - Both local and international banks applied
• E-wallet - Grab Pay, TNG, Boost, MAE
• Bank Deposit 

Subscription

How do I subscribe?
Check the box SUBSCRIBE and choose your delivery frequency as you would normally order. Charges and deliveries will be recurring on a monthly basis.

Can anyone subscribe?
Pottycats subscription is now open to West Malaysia only. Please inquire about shipping fees for Singapore subscribers.

When will my order be shipped?
Your subscription order will be shipped within the next working day after you subscribe.

What do I get with my Pottycats Club subscription? 
You will receive free delivery for life, flexible scheduling, reward points, and the convenience of never running out of litter.

When is my credit or debit card charged? 
You will be charged on the date you subscribe.

When will my credit or debit card charges fail?
You will be notified and asked to update your credit or debit card to ensure sufficient funds are covered for your upcoming delivery. If payment fails for the third time, your subscription will be automatically cancelled.

What can I change within my subscription?
You'll need to log in or create an account to manage your subscription. You can pause, change your delivery schedule, shipping address, billing information, or add or swap products at any time.

When I log in to my account, why can't I manage my subscription?
To begin, you must be an existing and active customer who has subscribed to our subscription service. Second, due to the older platform, if you were a subscriber prior to July 1,, you are ineligible to manage your own subscription.

How do I know about my future deliveries?
Log into your account to view all of your previous and incoming orders.

What are my shipping options?
Pottycats subscriptions always ship for free across West Malaysia. 

Can I cancel at any time?
Yes! You can do that by logging into your account.

Pottycats Treats Points (Reward Program)

How to join?
It's free to join! Just create an account to start earning Treats instantly.

How to earn Treats Points?

1. Create an account - 600 Treats
2. Place an order - 5 Treats for RM1 spent (Solo pack RM35 is equivalent to 175 Treats)
3. Follow us on Social - 50 Treats each for Facebook and Instagram

How to redeem Treats Points?
To view your total earned Treats Points and eligible rewards, log in to your account and click the Rewards icon in the bottom left corner. You can then select the type of voucher you want to redeem and use.

• Voucher for one-time order
• Voucher for subscription order

Can I combine my Treats Points with previous orders?
Unfortunately not, as we launched our reward program on 8th May . But you will receive 600 Treats Points instantly after you create an account. 

Can I get Treats Points with orders from Shopee or Lazada?
No. You can only earn points by shopping directly from our website.

Can I combine my Treats Points with existing voucher codes?
No. You can only use 1 voucher code at a time. 

Will my Treats Points expire?
You must use your treats within one year of their issuance date, or they will be forfeited and will not be exchanged for monetary value or cash.

Can I transfer my Treats Points?
No. All Treats Points are not eligible for any transfers or exchanges in cash. 

Do subscribers get Treats Points?
Yes. Treats Points are available to active and registered subscribers effective July 1 July , as part of the rewards we provide to our customers. All Treats Points will be calculated beginning July 1, , even if customers subscribed prior to this date, and no points will be carried forward.

Can subscribers use Treats Points?
Yes, subscribers can redeem vouchers for subscriptions to use on their recurring orders, effective January . 

How do subscribers use Treats Points?

1. Log in your account
2. Redeem your voucher
3. Click 'Discount a subscription' and insert voucher code for your upcoming subscription order

How do I refer a friend?
Log in to your Treats account (click the Treats icon in the bottom left) and a unique referral link will be created for you to share with your friend. Please keep in mind that by using your referral link, each of your referrals will receive a RM10 voucher.

Can I use the same referral link each time?
Yes. Your referral link is dedicated only to you and can be used multiple times.

What do I get when I refer a friend?
For each friend who orders through your referral link, you will receive a RM35 voucher (worth a free pack of litter) in your account.

Adoption

Do you sell or adopt cats?
We champion pet adoption without selling or sheltering ourselves. But that doesn't mean we can't help! Ask us for info, tips, or just moral support as you find your perfect pet match.

Partnership

How do I form a wholesale or collaboration partnership with Pottycats?
You may write to us at . 

Contact us to discuss your requirements of Tofu Cat Litter Wholesale. Our experienced sales team can help you identify the options that best suit your needs.