My Cloud UPS Support

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My Cloud UPS Support

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The Master will automatically shut down slaves when the UPS battery gets to a certain percentage. 

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Answer ID 23133: My Cloud Supported Uninterruptible Power Supply (UPS)

Master My Cloud Steps

The Master My Cloud must be connected to the UPS by USB cable.
It will need to be setup in the UPS software.
Check the UPS user manual for steps.

1. Connect the My Cloud to the UPS by USB cable.
   Plug the power adapter into the UPS.


2. Power it on.


3. Configure it using the UPS Software.
   

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4. Login to the dashboard.
   
   
   • Click the USB icon to see the UPS.
     It will show the battery percentage.
     
     

   
   
   • Go to Settings -> Network -> Network UPS.
     It will show Master Mode.
     
     

Slave My Cloud Steps

The Slave(s) need a Master My Cloud.
They will not work if the Master is not setup right.

Slaves must be on the same local area network (LAN) as the Master.
The Master (the first, or single, My Cloud connected to the UPS) controls slave(s).

The Slaves(s) communicate with the Master using the IP address.
All Slaves will automatically shut down if the UPS battery reaches a certain percentage.>

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LED Status and State

The power LED will blink blue when connected to a supported UPS.

Blinking Blue LED

Solid Blue LED

Blinking Red LED

Blinking Red LED

Blinking Red LED

UPS Battery Percentage

• My Cloud does not manage or set a battery percentage to Power Off.
• The My Cloud triggered hibernate /power off is based on a low battery (LB) signal from UPS.
  Check with the UPS vendor to learn more about their power trigger percentage settings.
• The trigger point and Battery Percentage varies between the different UPS makers.
• The My Cloud will Power Off when the UPS runs out of battery.
• It will Power On when the UPS is back online.

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